Perception is reality.
With an increasingly fractured news media and a 10-second
soundbite world, people based their opinions and insights on very little actual
information. It is what they heard. It is what they have been led to believe.
The Republicans have been very successful recently. Until
Monday.
A recent poll found that 45% were opposed to Obamacare. The same poll found that 37% were opposed
to the Affordable Care Act. If that doesn’t sum up the “perception is
reality” theme, then what would? People were asked about the exact same law
with a different name, and 8% blindly hated it.
Maybe it was due to their dislike of President Obama. Maybe
it was due to the constant barbs leveled at Obamacare – not the Affordable Care
Act – that swayed their mind. Regardless, the Republicans won the battle of
public opinion over Obamacare.
Or so it would seem.
On Monday night, the Government shut down over the GOP’s
insistence to delay Obamacare for a year. It ended up being the best PR the
Affordable Care Act could have ever asked for.
Today, the much-discussed exchanges
open up for Obamacare. This was precisely the moment the GOP should have
circled for months as the date to bring the fight to the public. This was their
opportunity to make their case against Obamacare with real, hard evidence.
It is nearly impossible that the Exchanges will
open without a hitch – almost nothing operated at that wide of scale is
100% ready from hour 1, day 1. With a world watching, every mistake, every
hiccup, every problem would have been magnified ten-fold in the eyes of a media
– especially on the Conservative side – waiting for the other shoe to drop.
Even better for the GOP, there is a looming
debt ceiling fight – or there was – in 2 weeks. If the launch of the
Exchange failed and public opinion was swayed even further against the law, the
GOP may have had the opening they were so desperately looking for.
Instead, the procedures of Obamacare are on the backburner.
If anything, it presented Democrats with an opening to discuss the positives of
the law without the intense scrutiny. The Today Show, this morning, did a
quick, “5 Questions” piece on the law. Basically, it was to discuss the
particulars of what the exchanges meant. It was a perfect pitch for what the
law is meant to do – protect the uninsured. The women interview pointed out how
much of the law, including the ban on excluding people with pre-existing
conditions and children being able to say on their parents’ coverage until 26,
has already been in effect.
Matt Lauer, almost incredulously, asked toward the end, “So
what’s the problem?”
Today, not only on Today, the discussion is centered
on the shutdown. It is focused on a dysfunctional government. In
particular, it is shining the light on a dysfunctional party.
You could tell by the tenor of the party’s respective cable
mouthpieces who had won the PR battle. On MSNBC leading up to midnight, the
hosts were laughing and smirking. They could not believe this was happening.
On Fox News, it was far more serious. It was a tone of
reverence and regret. They were quick to point out that furloughed employees
“should” eventually get paid. That it wasn’t as bad as people thought. As a PR
guy myself, I know the pain of trying to spin a loser. It’s not fun. It’s not
easy. It’s ugly.
And on CNN, the tone was of a shock. Piers Morgan – why he
was their go-to at midnight is a whole other story – was apoplectic that the
Statute of Liberty would be closed.
Erin Burnett, around 11:45 p.m., interview Rep. Todd Rokita,
R-Ind., who promptly declared Obamacare as “one of the most insidious laws ever
created by man.” Burnett had to stop him there, calling out the absurdity of that
remark, but he pressed on.
When Burnett asked why the GOP was shutting down despite 66%
of Americans being against, he responded that, “You can look at numbers
different ways and if you ask the questions differently.”
Where was Rokita’s PR person? Is that really the GOP’s message?
To discount the polls and speak in hyperbole?
I appreciate that the GOP wants to oppose Obamacare. But
they opened themselves for ridicule. They let the Left write articles like
this one.
I did a media training session yesterday and one thing that
stood out, based on these events, was the notion of knowing your audience. When
you do an interview, when you write a press release, when you send out an email,
when you do anything – you have to know who that audience is.
The GOP knows its audience. It’s just the wrong audience.
They are playing to the far right – the Tea Party. They are
playing to a group that will accept nothing less than complete and total
opposition to Obamacare, even at the extreme means of shutting down the
government or, heaven forbid, sending the economy into catastrophe mode.
I understand the need to placate the base that put you in
office. But at some point, the GOP needs to think beyond that. I forget who,
but one of the talking heads correctly stated that the GOP’s strategy may win
Congressional elections, but it will never win Presidential elections.
After last night, the GOP comes out looking like the
obstructionist party. Whether you personally believe that or not is irrelevant
on a larger scale – that’s the public perception.
The Democrats won this PR battle from the moment it started
because it couldn’t lose. The GOP picked a fight it couldn’t win.
If the GOP had passed the clean resolution last week, all
we’d be talking about today is the healthcare exchanges and if they were
working.
Instead, all we’re talking about is how the GOP shut down the
Federal Government.
That is the definition of bad press. That is a story I am glad I don’t have to spin.
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Great piece.
ReplyDeleteGood read. GOP should read it. Pretty obvious they don't give a crap at this point about the PR spin or they wouldn't have done this.
ReplyDeleteIt's difficult to win any PR battles when the entire establishment is owned the the other side. Of course what no one knows now after the fact is that the government shut down and this stupid sequester only resulted in 1 job loss. Was that ever reported by the mainstream media? Of course it wasn't. Obamacare has been a horrible failure and in the end we'll all lose our healthcare. The fact that the democrats have won the PR battle is based on the fact that the American public has been brainwashed into believing that it's better to wait for small irrelevant handouts rather than to work for a living and live a healthy and prosperous life.
ReplyDeleteDamn this was right: "The GOP knows its audience. It’s just the wrong audience."
ReplyDelete